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TRE
Compliments? Suggestions? Concerns?

Tell DART Directly
214-749-3333
Monday through Friday: 8 a.m. to 5 p.m.

Operators are available to speak with you and assist to the fullest extent.
When calling, please provide the following information:
  1. TIME of service
  2. DATE of service
  3. DART vehicle ID number
Example: Look for the DART vehicle ID number in these locations to identify the vehicle
(the ID number is also located above the windshield on the inside of the bus).

Bus Number Locations Image


See something broken at a DART station or
some graffiti that needs to be removed?
Call the Passenger Amenities Hotline, 214-928-6259.



  • Physical Address:

    Dallas Area Rapid Transit
    1401 Pacific Ave.
    Dallas, Texas 75202
    (Map to DART Headquarters)

  • Mailing Address:

    Dallas Area Rapid Transit
    P.O. Box 660163
    Dallas, Texas 75266-0163

  • For Requests, Commendations, Suggestions and Concerns regarding DART Services:
    Contact DART Customer Service Online

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