External Communications Committee Meeting

Tuesday, May 13, 2008, 11:00 a.m. – 12:00 p.m.

DART Conference Room C - 1st Floor

1401 Pacific Ave., Dallas, Texas 75202

Estimated Meeting Time [ 1 hour ]

1. Approval of Minutes: February 12, 2008 and April 8, 2008

2. *Customer Satisfaction Survey Update (Angie Chen Button/Sue Bauman) [ 30 minutes ]

3. *Customer Comment Process Update (Angie Chen Button/Sue Bauman) [ 30 minutes ]

4. Identification of Future Agenda Items

5. Adjournment

*Briefing Item

The External Communications Committee may go into Closed Session under the Texas Open Meetings Act, Section 551.071, Consultation with Attorney, for any legal issues arising regarding any item listed on this Agenda.

The next meeting of the External Communications Committee is June 10, 2008.

This facility is wheelchair accessible. For accommodations for the hearing impaired, sign interpretation is available. Please contact Community Affairs at 214-749-2543, 48 hours in advance.

Chair - Angie Chen Button

Vice Chair – Pamela Dunlop Gates

Members – Scott Carlson,

John C. Danish, Mark Enoch,

Ray Noah and William Tsao

Staff Liaison – Sue Bauman