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Notice of Public Hearing

July and December 2012 Bus Service Change Proposals

Public Hearing
Tuesday, January 24, 2012
6:30 p.m.


Notice of Public Hearing



View Proposed Changes for
July 30, 2012


View Proposed Changes for
December 3, 2012


Give DART Your Comments

On December 13, 2011, the DART Board of Directors authorized a call for a Public Hearing to receive comments on proposed bus service modifications planned for implementation in July and December of 2012. These changes involve bus routing and schedule adjustments in Irving in support of the opening of the DART Rail Orange Line Phases One and Two, and an extension of the Blue Line to Rowlett. In addition, major changes are also being proposed in conjunction with opening of the new Northwest Plano Park & Ride facility, exclusive routes to both DFW International and Love Field airports (New Routes 500 and 524 respectively), the introduction of enhanced bus service in the Forest Lane and Westmoreland Road corridors, plus other modifications throughout the system.

In support of rail expansion, some bus routes are proposed for reduction or elimination, others would be extended or shortened to serve rail stations, and new routes would be created as station feeders. Routes and schedules would be coordinated to provide more effective and efficient service by avoiding costly duplication. A portion of the changes would be implemented on July 30, the remainder on December 3. Changes proposed for each date are as follows:

Tweet Chat

DART is taking to Twitter to try and encourage even more customer feedback on the changes. The agency will host a Tweet chat through its @dartmedia Twitter account on Tuesday, January 17 from 1 to 2 p.m. Planning staff will be available to answer questions posted to the page. Follow the conversation using #2012DART. The conversation on Twitter marked with the hashtag #2012DART will be tracked and will be included as a part of the official public record regarding the agency's proposed bus service changes for 2012.
  • View more information about the Tweet chat (opens in a new window)


  • Tweet chat:
    Tuesday, January 17, 2012, 1 to 2 p.m.
    via Twitter @dartmedia
    Follow the conversation using #2012DART

  • View the Tweet chat transcript from January 17 (opens in a new window)


  • Pre-Public Hearing Community Meetings

    In advance of the public hearing, there will be a series of pre-Public Hearing community meetings. These are listed as follows:

    Monday, January 9, 2012, at 6:30 p.m.
    Lunes 9 de enero de 2012 a las 6:30 p.m.
    Rowlett City Hall
    4000 Main Street
    Rowlett, TX 75088
    MAPSCO 30D

    Monday, January 9, 2012, at 6:30 p.m.
    Lunes 9 de enero de 2012 a las 6:30 p.m.
    Hampton-Illinois Branch Library
    2951 South Hampton Road
    Dallas, TX 75224
    MAPSCO 53V

    Tuesday, January 10, 2012, at 6:30 p.m.
    Martes 10 de enero de 2012 a las 6:30 p.m.
    Grauwyler Park Branch Library
    2146 Gilford Street
    Dallas, TX 75235
    MAPSCO 33M

    Tuesday, January 10, 2012, at 6:30 p.m.
    Martes 10 de enero de 2012 a las 6:30 p.m.
    Plano Municipal Center - Training Room A
    1520 Avenue K
    Plano, TX 75074
    MAPSCO 659S

    Wednesday, January 11, 2012, at 6:30 p.m.
    Miércoles 11 de enero de 2012 a las 6:30 p.m.
    Irving City Hall - Council Chambers
    825 West Irving Boulevard
    Irving, TX 75060
    MAPSCO 31B-S

    Thursday, January 12, 2012, at 6:30 p.m.
    Jueves 12 de enero de 2012 a las 6:30 p.m.
    Garland City Hall
    200 North Fifth Street
    Garland, TX 75040
    MAPSCO 19Z

    Tuesday, January 17, 2012, at 6:30 p.m.
    Martes 17 de enero de 2012 a las 6:30 p.m.
    Highland Hills Branch Library
    3624 Simpson Stuart Road
    Dallas, TX 75241
    MAPSCO 66Q

    Thursday, January 19, 2012, at 6:30 p.m.
    Jueves 19 de enero de 2012 a las 6:30 p.m.
    Skyline Branch Library
    6006 Everglade Road
    Dallas, TX 75227
    MAPSCO 48J

    Thursday, January 19, 2012, at 6:30 p.m.
    Jueves 19 de enero de 2012 a las 6:30 p.m.
    West Irving Library
    4444 West Rochelle Road
    Irving, TX 75062
    MAPSCO 31G

    Saturday, January 21, 2012, at 12:00 p.m. (noon)
    Sabado 21 de enero de 2012 a las 12:00 p.m. (a mediodía)
    DART Headquarters Board Room
    1401 Pacific Avenue
    Dallas, TX 75202
    MAPSCO 45K

    Monday, January 23, 2012, at 12:00 p.m. (noon)
    Lunes 23 de enero de 2012 a las 12:00 p.m. (a mediodía)
    DART Headquarters Board Room
    1401 Pacific Avenue
    Dallas, TX 75202
    MAPSCO 45K

    Public Hearing


    Tuesday, January 24, 2012, at 6:30 p.m.
    Martes 24 de enero de 2012 a las 6:30 p.m.
    DART Headquarters Board Room
    1401 Pacific Avenue
    Dallas, TX 75202
    MAPSCO 45K

    CHANGES EFFECTIVE MONDAY, JULY 30, 2012

    Rail Service


    Orange Line - Irving Convention Center Station to either Parker Road Station (rush hours) or LBJ/Central Station (other times); frequencies, 15 min. (rush hours), 20 min. (middays), 30 min. (late evenings, weekend mornings).
  • View the route map


  • Bus Routes

    21 - operate between Oak Cliff and East Transfer Center only; Route 521 would be extended south to Blackburn and terminate at Cityplace Station; Routes 31, 39 and M Line streetcar would replace other discontinued segments.
  • View the route map


  • 27 - discontinue route due to low ridership.
  • View the route map


  • 35 - reduce operating hours to 5 a.m. - 11 p.m. weekdays and 5:30 a.m.- 8 p.m. weekends.

    59 - discontinue service south of Downtown Dallas due to low ridership.
  • View the route map


  • 110 - operate all trips on Interstate 30 (HOV rush hours) and discontinue service to Fair Park and the East Grand/Culver/Winslow area; Route 111 would continue to serve that portion.
  • View the route map


  • 111 - discontinue Interstate 30 and HOV trips, modify rush hour frequency from 20 to 30 minutes.
  • View the route map


  • 155 - discontinue route; service along most discontinued segments would be provided by Routes 466, 554 and Blue Line.
  • View the route map


  • 183 - extend hourly midday service from Addison Transit Center to new Northwest Plano Park & Ride at Tennyson Parkway & Communications.
  • View the route map


  • 202 - discontinue route; service along discontinued segments would be provided by New Route 503 and Orange Line.
  • View the route map


  • 208 (New) - would operate express rush hour service between new Northwest Plano Park & Ride and Downtown Dallas.
  • View the route map


  • 210 - modify schedule to six morning trips and six afternoon trips; add stops along Frankford between Preston and the Dallas North Tollway.
  • View the route map


  • 234 - modify route to serve Las Colinas Urban Center Station; service to North Irving Transit Center would be discontinued.
  • View the route map


  • 301 - modify route to serve Las Colinas Urban Center Station and future North Lake College Station, discontinue service to North Irving Transit Center and West Irving Station: route number would change to 501.

    302 - modify route to serve future North Lake College Station via Story and Walnut Hill, discontinue service to North Irving Transit Center; route number would change to 504.

    303 - discontinue route; segments along MacArthur Blvd. would be served by New Route 401.
  • View the route map


  • 305 - modify route to operate between West Irving and University of Dallas stations via Rochelle, discontinue service to North Irving Transit Center (most discontinued segments would be served by Route 507); route number would change to 505.

    306 - modify route to operate between South Irving and University of Dallas stations, discontinue service to North Irving Transit Center, route number would change to 508.

    307 - modify route to operate between Irving Health Center, West Irving and South Irving stations only, discontinue service to Century Center; route number would change to 514.

    308 - discontinue route; segments along MacArthur Blvd. would be served by New Route 401.
  • View the route map


  • 310 - modify route to serve Las Colinas Urban Center Station, discontinue service to North Irving Transit Center; additional changes covered in December 3 section.
  • View the route map


  • 311 - discontinue route; service along most discontinued segments would be provided by Routes 401, 505, 510 and 511.
  • View the route map


  • 346 (New) - would operate from new Northwest Plano Park & Ride to Granite Park area; service would be 7 a.m.- 7 p.m. weekdays, 30 min. rush hours, 60 min. midday.
  • View the route map


  • 347 - extend route from Presbyterian Hospital of Plano to new Northwest Plano Park and Ride.
  • View the route map


  • 348 (New) - would operate from the new Northwest Plano Park & Ride to Legacy employers including Ericsson, Bank of America, Frito-Lay, Pizza Hut and JCPenney; service would be weekday, 15 min. rush hours, 60 min. middays.
  • View the route map


  • 378 - extend route from Lake Ray Hubbard Transit Center to South Garland Transit Center, replacing that portion of Route 385 primarily over Duck Creek, LaPrada and Northwest and increasing service frequency.
  • View the route map


  • 385 - discontinue service between Lake Ray Hubbard and South Garland transit centers (see Route 378) and reduce Chaha service to weekday rush hours only.
  • View the route map


  • 400 - modify route to operate between Downtown Garland and Downtown Carrollton stations only; discontinue service to North Irving Transit Center; service between Downtown Carrollton, Farmers Branch and Las Colinas Urban Center stations would be provided rush hours only by new Route 511.
  • View the route map


  • 401 (New) - would replace the portions of Routes 303 and 308 primarily along MacArthur Blvd., connecting South Irving Station, the future North Lake College Station and Valley Ranch.
  • View the route map


  • 404 - modify route to extend south from Westmoreland Station, combining portions of Routes 547, 548 and 550.
  • View the route map


  • 451 - extend route from Jack Hatchell Transit Center to new Northwest Plano Park and Ride, primarily along Park Blvd., Preston Road and Tennyson Parkway; non-rush hour frequency would change to 60 min.
  • View the route map


  • 452 - modify route to operate between Parker Road Station and new Northwest Plano Park and Ride, discontinue Sunday service; discontinued portions would be served by New Routes 346 and 348, plus an extension of Route 451.
  • View the route map


  • 501 (New) - would replace Route 301 and serve Las Colinas Urban Center Station and future North Lake College Station; service to North Irving Transit Center and West Irving Station would be discontinued.
  • View the route map


  • 503 (New) - would provide circulator service through Las Colinas Urban Center, to and from the Las Colinas Urban Center Station, replacing discontinued portions of Routes 202 and 306; service would operate counter-clockwise in the a.m. and clockwise in the p.m., over a loop formed primarily by Riverside Drive, Las Colinas Blvd. and O'Connor Blvd.
  • View the route map


  • 504 (New) - would replace Route 302, operating between South Irving and the future North Lake College stations primarily along Story Road and Walnut Hill Lane, serve North Lake College via N. Lake College Circle; service to North Irving Transit Center would be discontinued.
  • View the route map


  • 505 (New) - would replace Route 305, operating between West Irving and University of Dallas stations, primarily along Rochelle Road; service to North Irving Transit Center would be discontinued with Route 507 serving most discontinued portions.
  • View the route map


  • 507 - modify route to serve Las Colinas Urban Center Station; service to North Irving Transit Center would be discontinued.
  • View the route map


  • 508 (New) - would replace Route 306, operating between South Irving and University of Dallas stations; service to North Irving Transit Center would be discontinued with Routes 503 and 507 serving most discontinued portions.
  • View the route map


  • 511 (New) - would replace discontinued portion of Route 400 between Downtown Carrollton, Farmers Branch and Las Colinas Urban Center stations, service to North Irving Transit Center would be discontinued; service would operate weekday rush hours only.
  • View the route map


  • 512 - discontinue route due to low ridership.
  • View the route map


  • 514 (New) - would replace Route 307, operating between West and South Irving stations and Irving Health Center only; service to Century Center would be discontinued.
  • View the route map


  • 515 - discontinue Sunday service due to low ridership.

    521 - modify route to cover discontinued portion of Route 21, between Mockingbird Station and Blackburn, then terminate at Cityplace Station; service would operate weekdays only.
  • View the route map


  • 528 - modify route to serve Las Colinas Urban Center Station; service to North Irving Transit Center would be discontinued.
  • View the route map


  • 538 - modify Saturday route to operate clockwise only; change Saturday frequency to 40 minutes.
  • View the route map


  • 547 - modify route to replace portions of discontinued Route 550, including service to Country Creek and Country Creek Court, plus Sunday service to Potter's House, discontinue service south of Red Bird Lane and add counter-clockwise loop over Westmoreland and Bronze Way.
  • View the route map


  • 548 - discontinue route (including Saturday trips to Woods/Sugarberry) with most discontinued portions served by enhanced Route 404.
  • View the route map


  • 550 - discontinue route with most discontinued portions served by Routes 547 and enhanced Route 404.
  • View the route map


  • 553 - discontinue Saturday service due to low ridership.

    574 - discontinue Saturday service (Route 548 trips) due to low ridership.

    EFFECTIVE MONDAY, DECEMBER 3, 2012

    Rail Service


    Orange Line - Belt Line Station to either Parker Road Station (rush hours) or LBJ/Central Station (other times); frequencies, 15 min. (rush hour), 20 min. (midday), 30 min. (late evenings, weekend mornings).
  • View the route map


  • Blue Line - Downtown Rowlett Station to Ledbetter Station; no change in frequencies.
  • View the route map


  • Bus Routes


    31 - modify route to replace Route 51 between Oak Lawn Ave. and Union Station; service along Oak Lawn and Maple Ave. would continue to be provided by Routes 409 and 29 respectively.
  • View the route map


  • 39 - modify route to operate between Downtown Dallas and Inwood/Love Field Station; service between the station and Love Field Airport would be provided by New Route 524.
  • View the route map


  • 49 - change weekday frequency to 30 minutes (rush hours), 60 minutes (other times).

    51 - modify route to become a rail feeder between Royal Lane and Inwood/Love Field stations; number would change to 529.

    207 - discontinue service with opening of the Blue Line extension to Rowlett.
  • View the route map


  • 283 - discontinue service to Rowlett with opening of Blue Line extension.
  • View the route map


  • 310 - discontinue route with most segments replace by New Routes 500, 501, 509 and 510.

    *487 (New) - would provide enhanced, limited stop service along the current Route 486 Forest Lane corridor. Service would operate weekdays only with a 15-minute peak hour service.
  • View the route map


  • *500 (New) - would provide dedicated service between Belt Line Station and the future DFW Airport Station at Terminal A, also serving airport area hotels along Plaza Drive currently served by Route 310.
  • View the route map


  • 502 - change rush hour frequency to 30 minutes.

    509 (New) - would operate between Belt Line Station and the western segment of current Route 310, serving destinations such as DeVry, Aviall and UTI Training Center.
  • View the route map


  • 510 (New) - would operate between Belt Line Station and Las Colinas Urban Center stations, replacing the eastern segment of current Route 310, also serving Gateway, Century Circle, and Premier Drives.
  • View the route map


  • **513 - Discontinue Sunday service due to low ridership.

    *524 (New) - would provide dedicated service between Inwood/Love Field Station and Love Field Airport, replacing the northern portion of current Route 39.
  • View the route map


  • 526 - change weekday frequency to 30 min. (rush hours), 60 min. (other times).

    527 - change weekday frequency to 15 min. (rush hours), 60 min. (other times).

    529 (New) - would operate between Royal Lane and Inwood/Love Field stations, replacing a portion of current route 51; service between Inwood Road and Union Station would be provided by Route 31.
  • View the route map


  • 535 - change Saturday and Sunday frequency to 60 min.

    544 - change Saturday and Sunday frequency to 60 min.

    554 - change rush hour frequency to 15 min.

    560 - modify route to serve South Garland Transit Center, discontinue service east of Garland Avenue; service in discontinued areas would be provided by Routes 378 and 380.
  • View the route map


  • 567 - Discontinue route due to low ridership; DART On-Call North Dallas would remain an option.
  • View the route map


  • 582 - change weekday frequency to 30 min. (rush hours) and 60 min. (other times).

    591 - change weekday frequency to 30 min. (rush hours) and 60 min. (other times), change Saturday and Sunday frequency to 60 min.

    594 - change weekday frequency to 30 min. (rush hours) and 60 min. (other times), change Saturday and Sunday frequency to 60 min.

    **595 - Discontinue Sunday service due to low ridership.

    887 - modify route to operate between Downtown Rowlett Station and Dexham Road area only; service in discontinued areas would be provided by Routes 377, 513 and 571.
  • View the route map


  • * Two options are being considered for Routes 487, 500 and 524. Option 1 would operate Route 487 service between Downtown Garland and Royal Lane stations and restrict airport bus service to meeting every other train; Option 2 would allow airport service to meet every train, but limit 487 routing from Downtown Garland to the Galleria. Feedback on the two options will be sought at the community meetings listed below and the January 24 public hearing before the Board makes its final decision.

    ** Changes to Routes 513 and 595 would be implemented only if Option 2 is the Board's decision.

    Process for Receiving Comments: The DART Board of Directors encourages public comments on the night of the public hearing or in writing beforehand. Those desiring to speak should contact DART Community Affairs at 214.749.2543 to register. Advance registration will be accepted until 1 p.m. on the day of the hearing. Those who have not preregistered may sign up immediately before the hearing begins and will be scheduled to speak after those who have preregistered. In addition, written comments received any time before the hearing is adjourned will become a part of the official hearing record. Written comments may be submitted the night of the hearing or mailed in advance to:

    DART 2012 Bus Service Change Proposals Public Hearing
    P.O. Box 660163 - 1401 Pacific Ave.
    Dallas, TX 75266-7232


    Those sending comments should include their name, address and telephone number.

    Notice for the hearing and visually impaired: If you wish to attend the Public Hearing and need sign language interpretation, please notify DART at least 24 hours in advance by calling the Telecommunication Device for the Deaf (TDD) number: 214.749.3628. A Braille version of materials will also be made available upon request.

    For additional information: Please contact DART Community Affairs at 214.749.2543.

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