Rules of the Road
Before You Board
- Arrive at the bus stop three to five minutes before your scheduled departure time and confirm that the route number for your bus is posted on the bus stop sign.
- Stand in a location where you will be visible to the bus operator (within 15 feet of the bus stop sign or shelter). When possible, signal the operator that you wish to board.
- Verify the route number and final destination located on the front of the bus.
- Have exact cash or a DART pass available when you board. If you're eligible for a reduced fare, be prepared to show your ID.
- Swipe your pass through the card reader or feed exact cash fare into the farebox. Operators cannot make change.
On the Bus
- You must wear proper attire. No shoes, no shirt — no service. Consuming food or beverages on board is also prohibited.
- Keep your personal items in your area and do not block aisles. Please fold up strollers or stow them out of the way.
- Please use only one seat and reserve the seats in the front for elderly and mobility-impaired passengers. The operator may ask you to move if you are sitting in a reserved area.
- When you're ready to exit the bus, press the stop request indicator strip one block before your desired stop. It's located along the window and above the handrail.
- For safety reasons, children must exit the bus through the front door. You may be asked to exit through the front door when children are exiting.
Things You Should Know
- Buses only pick up and drop off passengers at designated stops. For safety reasons, buses cannot stop to pick up passengers after pulling away from the boarding area.
- Variations in traffic and passenger loading may delay scheduled bus departure times.
- Buses marked "NOT IN SERVICE" or "OUT OF SERVICE" cannot stop to board passengers.
- Bus operators can delay their departures only when connecting vehicles are within sight.
- If your trip involves a transfer, please allow at least five minutes between scheduled vehicle arrival and departure times.
