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Day Pass Voucher Application

Day Pass Vouchers Frequently Asked Questions

What are Day Pass Vouchers?
Who is eligible to order Day Pass Vouchers?
Are there any stipulations to purchasing Day Pass Vouchers?
How often can I purchase Day Pass Vouchers?
What happens if there is a problem verifying the non-profit status of the organization?
Do Day Pass Vouchers expire?
How are orders shipped?
Where can Day Pass Vouchers be used?
Is there a limit to the number of vouchers you can buy?
How long are the Day Pass Vouchers valid after it has been validated?
What happens if I do not receive the vouchers?
Can different departments within one organization have separate accounts and contacts?
Do you replace stolen or lost Day Pass Vouchers?
How do you validate a Day Pass Voucher?
How long are Day Pass Vouchers valid?


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What are Day Pass Vouchers?

Day Pass Vouchers are discount passes sold to non-profit organizations in quantities of 10 per book. Vouchers cannot be purchased individually; they can only be purchased by the book.

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Who is eligible to order Day Pass Vouchers?

Non-profit organizations that are recognized by the IRS as non-profit organizations and can show proof of tax-exempt status can purchase Day Pass Vouchers.

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Are there any stipulations to purchasing Day Pass Vouchers?

Yes, you must be a non-profit organization and all vouchers must be paid for in advance.

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How often can I purchase Day Pass Vouchers?

You can purchase an unlimited number of Day Pass Vouchers throughout the year.

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What happens if there is a problem verifying the non-profit status of the organization?

A representative from DART will request a formal letter on company letterhead verifying the status of the organization and a copy of the form showing exemption.

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Do Day Pass Vouchers expire?

Unused vouchers do not expire. Validated vouchers expire after validation.

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How are orders shipped?

All orders valued at $499 or less are sent through certified mail, orders over $500 are delivered by the courier service.

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Where can Day Pass Vouchers be used?

Day Pass Vouchers can be used on DART buses, DART Rail, the TRE and the Fort Worth T.

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Is there a limit to the number of vouchers you can buy?

No.

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How long are the Day Pass Vouchers valid after it has been validated?

Vouchers are valid from the time they are validated until 3 a.m. the next day.

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What happens if I do not receive the vouchers?

DART will launch an investigation and work with the client to insure the matter is resolved.

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Can different departments within one organization have separate accounts and contacts?

DART's preference is to have one account per organization. However, DART will work with the non-profit organization to attempt to accommodate each organization's needs.

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Do you replace stolen or lost Day Pass Vouchers?

No.

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How do you validate a day pass voucher?

    For bus service:
  • Give the voucher to your first bus operator for validating.
  • On your next trip(s), "swipe" the voucher through the farebox.
    For rail service:
  • Before boarding the train, date/time stamp these vouchers at the validator located on the platform
  • Present voucher to the fare inspector upon request

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How long are Day Pass Vouchers valid?

Day Pass Vouchers are valid after they are validated and the remainder of the day.
    Day Pass Voucher Restrictions
  • Unvalidated voucher holders are subject to arrest or citation
  • Vouchers remain the property of DART/ TRE / The T.
  • Vouchers that are defaced, mutilated or improperly used are subject to confiscation.
  • Vouchers are not valid on flyer or charters buses, special shuttle service buses or paratransit vehicles.
  • Counterfeiters will be prosecuted to the fullest extent of the law.

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