DART's Fare Restructure Frequently Asked Questions
DART is improving your fare payment options with the introduction of new fare products and new features as part of the upcoming fare change. Here are answers to some of the most commonly questions:
When will fare changes go into effect?
Most fare changes will go into effect August 18, 2018. Day pass vouchers purchased by social agencies and government entities will go into effect November 2018. Corporate program fare changes will go into effect January 2019 and Paratransit fare changes will go into effect March 2019.
What fare changes will be taking place?
- The Single Ride Pass will be restored on BUSES ONLY as a cash-only fare of $2.50.
- Midday Pass extends to weekends and increases to $2.
- High School reduced fare extends to weekends. Students must have a valid DART Service Area high school ID with them.
- The new A.M. and P.M. Passes replace the current two-hour pass, and they provide value for people who need to travel for more than two hours, but don't need a Day Pass.
- A pass purchased or activated prior to noon will be known as an A.M. Pass and will be valid for unlimited trips on all bus and rail modes from the start of service until noon. A pass purchased or activated after 12 p.m. will be known as a P.M. Pass, which is good from noon until end of service.
- The A.M. Pass and P.M. Pass will cost $3 each, and together cost the same as a Day Pass, but will benefit customers who only need to travel during one half of the day, or who may leave in the afternoon and return home the next morning.
- The Day Pass will increase to $6.
- The Regional Day Pass will increase to $12.
- A Paratransit single trip will increase to $3.50.
Reduced Fare Information
Will senior citizens still have access to reduced fares?
Yes. Seniors 65 and older will remain eligible for a reduced fare, which is half of the local adult fare, even for regional tickets.
If you are a qualifying senior, you will need to take a new DART photo ID if you are using the GoPass Tap card. Seniors need to register with the new payment system so the system will know to charge a reduced fare when using your GoPass Tap card.
To obtain a DART photo ID, seniors will need to go to the DART Store at Akard Station in Downtown Dallas. Seniors must show a government-issued ID to purchase the $2 photo ID.
Who else qualifies for a reduced fare?
Reduced fares are also available for:
- Children ages 5-14, including middle-school students. Children under age 5 may ride free when accompanied by an adult with valid fare (up to two children).
- High school students with a valid DART Service Area high school ID.
- Non-paratransit certified persons with disabilities with valid DART photo ID.
- Medicare card holders
- Service area residents participating in a transitional program administered by a social agency, approved by DART for reduced fare, with a valid DART-issued ID. Participants with a Lone Star Card with Temporary Assistance for Needy Families (TANF) program benefits qualify for reduced fare on monthly local and regional passes only.
Will reduced fares still be available to college and trade school students?
Reduced fares will remain available to college and trade school students attending schools in the DART Service Area and who possess a DART-issued college/trade student ID. For more information, visit DART.org/students.
Will the high school reduced fare still be limited to Monday-Friday?
Currently, high school students attending schools within the DART Service Area can travel on a reduced fare on weekdays only, if they have a valid high school ID with them.
DART understands that high school students must travel not only to school during the week, but also to extracurricular activities, some of which may occur on the weekend. Therefore, beginning in August 2018, high school reduced fares will be available Monday-Sunday.
|August 2018 Fare Restructure
|Single Ride - Local (Bus Only)
|Single Ride - Reduced (Bus Only)
|2-Hour - Local
|2-Hour - Regional
|2-Hour - Reduced
|AM/PM Pass - Local
(Replaces 2-Hour Local)
|AM/PM Pass - Reduced
(Replaces 2-Hour Reduced)
|Midday - Local
(9:30 a.m.-2:30 p.m.)
Now available on weekends
|Day Pass - Local
|Day Pass - Regional
|Day Pass - Reduced
|Weekly Pass - Local
|Weekly Pass - Regional
|Monthly Pass - Local
|Monthly Pass - Regional
|Monthly Pass - Reduced
|January 2019 Fare Restructure
|Annual - Local
|Annual - Regional
|Annual Senior Reduced
|March 2019 Fare Restructure
|Paratransit - Demand Response
Van/Sedan Service per trip
|Paratransit - Trips to
|Paratransit - Eligible Riders on
|Paratransit - Book of 10
(to be replaced by DART payment card)
|Paratransit - Monthly
Terms & Definitions
Local: DART buses and trains; Trinity Railway Express service between Union Station and CentrePort/DFW Airport Station; GoLink, DART On-Call and FLEX service.
Regional: DART buses and trains; all Trinity Railway Express service; Trinity Metro in Fort Worth; and DCTA in Denton, including the A-train.
Single Ride: One-way trip, cash-only fare on buses only. No pass issued.
N/A: Not available.
Benefits of the GoPassŪ Tap card and GoPassŪ mobile app
If you use the new GoPassŪ Tap card, will the card reader automatically pick the correct fare type?
Yes! The system will determine and charge the "best fare" when you tap your GoPass Tap card at the card reader.
For example, if you board the bus at 10 a.m., the system will charge $2.00 for a Midday Pass. If you board another bus at 1 p.m., the system will not charge you again, since it is still within the Midday period. If you board a third bus at 3 p.m., the system will charge an additional $3.00 for the P.M. Pass.
What is fare capping?
With the GoPass mobile app or a registered GoPass Tap card, you will never spend more than the total cost of a day pass (Local or Reduced) in a single day, or the total cost of a monthly pass (Local or Reduced) in a calendar month.
As an example, if you as a local rider, using the GoPass Tap card or the GoPass mobile app, spend a total of $6 in one day, you won't be charged another fare until the next day.
Likewise, as you purchase passes during the month, the fare will go towards the monthly pass rate. Once you pay the equivalent of the monthly pass rate in one calendar month, the system will credit a monthly pass to your GoPass app mobile wallet or GoPass Tap card account and you won't pay for another pass for the remainder of that month.
You can reach a monthly pass value by purchasing 16 Day Passes, or equivalent, within a calendar month. When using the GoPass app, you must also activate your passes to qualify for fare capping.
Daily fare capping will begin on August 18 with the new GoPass Tap card. Monthly fare capping begins September 1 with both the GoPass app and the GoPass Tap card.
Do you have to register your GoPassŪ Tap card online?
No. Card registration is not required, but it's a really good idea. GoPass Tap card registration is required to participate in fare capping, to recover your account balance if you lose your card, and to receive future incentives from DART.
What enhancements were made to the GoPassŪ app?
Since DART launched GoPass in September 2013, customers have needed a credit or debit card on file to purchase transit and admission passes through the app.
The GoPass app upgrade includes real-time trip planning, mobile fare capping (monthly fare capping begins September 1, see above for more information) and a mobile wallet (GoPass Wallet). Customers will be able to use cash to add value to their transit account, which they can use to pay for their DART passes. DART riders will be able to load cash value at more than 900 retail partners which will be added to their GoPass Wallet. Customers can continue to use a credit or debit card as a means of payment.
How do I use the GoPassŪ Tap Card?
It works like the GoPass app. Customers put money on their GoPass Tap Card account with cash or a credit or debit card at numerous retail locations, online, the GoPass call center or at the DART Store. The GoPass Tap Card is reloadable and and should be registered in case the card is lost. This helps make sure the money on the card is protected. Users must protect the card to participate in the fare capping and lost card programs.
DART is installing electronic validators on buses and at rail platforms. Customers simply tap their GoPass Tap Card and the system will determine and charge the best fare. On the trains, fare enforcement officers will have hand-held devices to verify that customers tapped before boarding.
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