error YOUR VOICE MATTERS Pre-Public Hearing Meetings Schedule.  Learn more.
error Service Changes Effective June 9, 2025. More details here.
logo
  • logo
  • Trip
      Trip Planning
      • Plan Your Trip
      • Service Alerts
      • Service Change
      • Winter Weather
      • 41411 SMS Service
      • DART to Airports
  • Guide
      Transit and Use
      • Schedules and Maps
      • Transit Services
      • Bus Service
      • Rail System
      • Trinity Railway Express -TRE
      • GoLink
      • Paratransit Services
      • Dallas Streetcar
      • M-line Trolley
      • West Dallas Shuttle 
      • Park & Rides, Transit Centers & Transfer Locations
      • Vanpool
      Supporting Services
      • Accessibility
      • Mobility Ambassador Program
      • Bike to Work
      • Transit Education
      • Rider Assistance Program
      • Park and Rides
      Safety and Security
      • Passenger Guide to Safety and Security 
      • Get Help (Safe Place program)
  • Fares
      General Fares and Overview
      • Fares
      • GoPass Retail Locations
      • Citations and Policies
      • Discount GoPass® Tap Card
      • Reduced Fares
      • Group and Advance Sales Fares
      • Day Pass Voucher Application
      • DART Access
      • GoPass
  • About
      About DART
      • About DART
      • Board Members
      • CEO Engagement
      • Executive Staff 
      • DART Scorecard
      • DART Police
      • EEO & Cultural Engagement
      • Sustainability Program
      • DART Station Art
      • Fixed Route Schedule
      • Social Responsibility
      Public Access Information
      • Financial Transparency
      • Government Relations
      • Board Meetings
      • Community Meetings
      • Reports and Policy Information
      • The Public Information Act
      • Internal Audit
      • Legal Notices
      Plans, Projects, and Initiatives
      • Capital Projects
      • 2045 Transit System Plan
      • Mobility+ Program
      • Transit-Oriented Development 
      • Planning Studies and Reports
      News and Events
      • News Releases
      Doing Business
      • Procurement
      • Transit Advertising
      • Vendor Management & Outreach
      • Property
      • Unsolicited Proposals
      • Photography & Filming
  • Careers
  • Help
  • Contact Us
  • language
    Home Guide Supporting Services Rider Assistance Program Joppa Rides

Joppa Rides

The city of Dallas and DART have partnered to offer this on-demand transportation service for residents of the Joppa community.
  • Overview
  • Enroll
  • Locations
  • Uber
  • Accessible Trip
  • FAQ
  • Contact

A Transportation Option for
Joppa Residents

All Joppa-area residents are eligible for the Joppa Rides program with registration and proof of residency. Once registered, you will be able to book a ride to one of 18 designated neighborhood drop-off and pickup locations. 

 

You can also use Joppa Rides to connect to other DART services. Please know that a regular DART fare is required to board buses and trains. 

 

watch_later Joppa Rides Operating Hours

Monday - Sunday: 5 AM - 11 PM

Joppa Rides connects with most DART services, including bus, rail and Paratransit Services.

How to Enroll

Participants can enroll in two ways:

devicesOnline Application

The easiest way to register for Joppa Rides is online.

Click below to complete and submit the application.

Enroll Online

If you register online, upload a file with your proof of residency as directed

info  If you don’t have a document scanner, you can take a photo of the document with your phone and submit the photo.

mailMailed Application

For mailed-in applications, you will need to download and return the completed Joppa Rides registration form, along with a copy of one of these authorized documents for residency verification.

Download
  1. Photo ID with address
  2. Current utility bill with address

Please mail your completed form and a copy of your proof of residency to

mail
DART Joppa Rides
P.O. Box 660163
Dallas, TX 75266-7248

 

check_circle Once registered, you will receive confirmation from DART via email with additional details on how to use the service.

Drop-off/Pick Up Locations

You may only be dropped off or picked up at one of these designated locations.

Joppa Rides Destination List
Inset map Hatcher copy
  1. A | 7-Eleven + Exxon Gas Station - 2911 E. Ledbetter Dr.
  2. B | Albert C. Black STEAM Academy - 4200 Bonnie View Rd.
  3. C | Bonton Farms – 6911 Bexar St.
  4. D | Cash Saver Grocery – 2130 E. Ledbetter Dr.
  5. E | CVS Pharmacy – 5050 S. Lancaster Rd.
  6. F | Dallas VA Medical Center – 4500 S. Lancaster Rd.
  7. G | Fiesta Mart Grocery – 3030 S. Lancaster Rd.
  8. H | Hatcher Station – 4003 Elsie Faye Heggins St.
  9. I | Jeremy's Drive-in Grocery – 3444 Illinois Ave.
  1. J | Lancaster Kiest Shopping Center - 3200 S. Lancaster Rd.
  2. K | Ledbetter Station - 2006 E. Ledbetter Dr.
  3. L | Oak Cliff Boys & Girls Club - 2907 Linfield Rd.
  4. M | Paul Quinn College - 3837 Simpson Stuart Rd.
  5. N | Shell Gas Station - 3915 Linfield Rd.
  6. O | Southern Skates Roller Rink - 2939 E. Ledbetter Dr.
  7. P | Sweet Georgia Brown - 2840 E. Ledbetter Dr.
  8. Q | Wells Fargo Bank - 2906 E. Ledbetter Dr.
  9. R | Williams Chicken – 2831 E. Ledbetter Dr.

Uber for Joppa Rides

 

infoFare: If you are registered for Joppa Rides, you can book eligible Uber trips at no cost. No coupon code is needed, and the cost will show as $0.

 

Register your Uber for Joppa Rides

If you are an existing Uber user, provide DART with the email address attached to your Uber account when you register for Joppa Rides. If you set up a new Uber account, use the same email address you listed on your Joppa Rides registration form.

 


Setting up your Uber Account

The Uber app is made for use on smartphones. If you don’t have the Uber app already, you can download it for free from the Google Play or App Store.

Google Play Store   Apple Store

Don’t have a smartphone? Don’t worry!

If you do not have a smartphone, you can sign up for an Uber account at Uber.com. Then, you can login to your Uber account at m.Uber.com and request a ride from the website.

 

If you do not have a smartphone and are unable to schedule a trip on a computer, then registered residents can call 214-515-7272 to schedule a Joppa Rides trip through DART Mobility Management Services.


 

Scheduling an Uber Trip

To request a ride, you must be at least 18 years of age. Anyone under that age must be accompanied by an adult 18 years old or older. Each Joppa Rides Uber trip can include up to four people.

❶

Schedule a ride

Open the Uber app, then tap the button that says, “Ride,” or the button that says, “Now,” located just to the right of the “Where to?” bar.

❷

Provide pickup info

Set your pickup date, time, location, destination, and ride type. For all Joppa Rides trips, you should select the “UberX” service type.

Click or slide the round button at the bottom of the screen to the suitcase icon to select your business/DART profile. The text next to the button should say, “Dallas Area Rapid Transit.”

If your trip origin and destination are located within the Joppa Rides service area, there will be no charge for the first two trips each day.

❸

Get set to ride

Confirm the details of your upcoming trip and tap “Schedule.” Edit or cancel any time before your ride. Learn more about the cancellation policy below in the Frequently Asked Questions.

Accessible Trip

Registered Joppa residents may schedule an accessible trip by calling DART Mobility Management Services at 214-515-7272. Please tell the dispatcher the type of assistance you need when you call.

Accessible vehicles can accommodate

  1. Wheelchair
  2. Motorized scooter
  3. Walker or other mobility device

DART also can help riders needing visual or hearing assistance.

To schedule an accessible vehicle, please schedule a day in advance to ensure availability.

Frequently Asked Questions

If you cancel the trip before you are matched with a driver, there is no penalty and you still have two trips available for the day. If you cancel your trip after you have been matched with a driver, or if you are a no-show for pickup, that counts as a "trip."

DART has the right to suspend, for a reasonable amount of time, individuals who establish a pattern or practice of no-show or late cancellations. All potential suspensions will be handled on a case-by-case basis

Yes, you will need to purchase a DART ticket or pass if you connect to other DART services like bus or rail. Learn more at DART.org/fares.

Each Joppa Rides trip can transport up to four passengers. Only one person in the group should schedule the Uber ride.

A "trip" is a one-way trip. For example, if you use the Joppa Rides program to take Uber from your home to the Fiesta Mart grocery store, that is one trip. If you get a ride from Fiesta Mart back to your house, that is your second trip. Each registered Joppa resident can take two free trips per day.

Contact Information

Registration & Program Information

DART Service Planning

    mail  [email protected]

    phone  214-749-2833


Phone Scheduling & Accessible Trip Scheduling

DART Mobility Management Services

    phone  214-515-7272

    watch_later  Hours of Operation

Monday - Sunday:  5 AM - 11 PM


DART Customer Relations

    phone  214-979-1111

    watch_later  Hours of Operation

Weekday:  6 AM - 8 PM

Weekend:  8 AM - 5 PM

Holiday Hours of Operation:  8 AM - 5 PM

     The Customer Relations Center is closed on Thanksgiving Day and Christmas Day.

Sign Up for Alerts Just for You!

The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.

Subscribe

Contact Us Today!

1401 Pacific Avenue, Dallas, TX 75202

call  214-979-1111

Customer Service Information is available 7 days a week : 5 AM to 12 AM

Holidays: 8 AM to 5 PM

Closed on Thanksgiving Day and Christmas Day

 

  1. Careers
  2. Contact
  3. Privacy Policy
  4. Legal
  5. Powered by Google Translate Translate
Hidden Utility Section
Search widget for navbar
Skip to Main
© 2025 Dallas Area Rapid Transit
  • DARTable
  • DARTdaily
  • DART Transform
arrow_upward