Inclement Weather Preparations

Dallas Area Rapid Transit (DART) is preparing for potential severe weather rolling through North Texas. There are no planned service reductions, though weather conditions may necessitate adjustments to keep riders and operators safe.

Operational Preparations DART is Undertaking:

• Bus
  • Identifying routes with historically dangerous road conditions during winter weather events to prepare if re-routes are required
  • Treating bus stops, walkways and transit centers to prevent icing
• Light Rail 
  • Trains will run 24-hours during the expected weather to prevent conditions from forming on equipment during downtimes. Passengers will only be picked up during normal operating hours.
  • Will deploy ice scrapers/cutters along the light rail wires to prevent overhead catenaries – on which the train travels – from icing over and losing power.
  • Treating platforms and walkways to prevent icing.
  • Treating doors and windows on vehicles to prevent freezing and damage.
• Paratransit & GoLink
  • Overstaffing to ensure riders can access transit
  • All paratransit trips will be completed as scheduled
• Street Car
  • Streetcar will deploy ice cutter/scraper
• Maintenance, Safety and Support
  • Overstaffing at all levels to respond to issues
  • Partnering with city and county agencies to prepare and respond
  • DART will operate an emergency operations center, providing real time updates and communication internally & externally and with partners across the North Texas region
• DARTMart & Lost & Found
  • DARTMart at 1401 Pacific Ave will close at noon Friday, January 23
  • DARTMart and Lost & Found will be closed on Monday, January 26
• Customer Relations and Support
  • Customer Relations (routes, scheduling, trip planning) will remain open for normal hours, 5 a.m. -12 a.m., 7 days a week
  • Customer Support (requests, comments, suggestions) will operate normal hours, Mon-Fri 8a – 5p.
• How should riders prepare?
  • Allow for additional travel time to reach your destination
  • Be patient! Our operators and employees will be working hard to maintain service and deliver riders safely to their destination.
  • Monitor weather conditions to determine if your trip is necessary or can be delayed o Visit https://www.dart.org/service-alerts for up-to-date route information
  • Sign up for Service Alert text messages and push notifications on GoPass®