We take pride in showcasing the diverse cultural heritage that enriches the greater DFW area. These efforts provide opportunities for riders and staff alike to engage with and appreciate the distinct cultural identities present within our service area.

Building meaningful partnerships with local civic and nonprofit organizations, cultural institutions, and community leaders is a cornerstone of our approach. Through active outreach and dialogue, we seek to understand and address the unique needs of our diverse ridership and the communities in which they live, work and play. This collaborative process informs the development of culturally relevant services and outreach initiatives designed to enhance accessibility and equity.

Recognizing that our workforce is the face of DART, we provide ongoing training and workshops focused on civility, empathy, cultural competence, and inclusion. These programs equip employees with the skills necessary to appropriately interact with each other and meaningfully serve our community with professionalism, empathy, and respect.

Through DART’s Cultural Engagement initiatives, we promote collaboration, respect, and a sense of belonging among all staff members. This positive work environment translates into enhanced service quality and a stronger connection with the communities we serve. Through Cultural Engagement, we’re working to build a transit system that reflects the spirit, resilience, and diversity of our community. Every voice matters — and every journey tells a story.