Contact DART Customer Service
• See something broken at a DART station or some graffiti that needs to be removed?
Call the Passenger Amenities Hotline, 214-928-6259
Call the Passenger Amenities Hotline, 214-928-6259
• DART Trip Planner
DART fixed-route bus and rail, TRE and DCTA A-train services are available in DART Trip Planner.
• View DART Schedules and Route Maps
• Request Printed DART Schedule Information Form
Please use this form to request a DART System Map, a DART Rail schedule, a TRE schedule or DART bus route schedules.
DART fixed-route bus and rail, TRE and DCTA A-train services are available in DART Trip Planner.
• View DART Schedules and Route Maps
• Request Printed DART Schedule Information Form
Please use this form to request a DART System Map, a DART Rail schedule, a TRE schedule or DART bus route schedules.
DART Customer Service Phone Numbers
Customer Information Center (Routes, Schedules and Trip Planning Assistance)
214-979-1111
Hours of Operation:
Monday through Friday: 6 a.m. to 8 p.m.
Saturday and Sunday: 8 a.m. to 5 p.m.
Holiday Hours of Operation: 8 a.m. to 5 p.m.
Customer Information Center is closed on Thanksgiving Day and Christmas Day
Customer Care Center (Requests, Commendations, Suggestions and Concerns)
214-749-3333
Hours of Operation:
Monday through Friday: 8 a.m. to 5 p.m.
Lost & Found, 1401 Pacific (Akard Station)
214-749-3810
Hours of Operation:
Monday through Friday: 8 a.m. to 5 p.m.
DARTmart has moved and is now open.
Please use our Akard Street entrance.
Monday-Friday, 7:30 a.m.-5:30 p.m.
For Lost & Found items, call 214-749-3810.
You can also visit a participating GoPass Tap card retailer
to purchase or reload a GoPass Tap card, including most 7-Eleven locations.
For a full list, visit GoPass.org
DART Headquarters lobby is temporarily closed
To enforce social distancing practices and protect customer and employee well-being,
the lobby at DART Headquarters (1401 Pacific Avenue) has been closed to the public.
Please use our Akard Street entrance.
Monday-Friday, 7:30 a.m.-5:30 p.m.
For Lost & Found items, call 214-749-3810.
You can also visit a participating GoPass Tap card retailer
to purchase or reload a GoPass Tap card, including most 7-Eleven locations.
For a full list, visit GoPass.org
DART Headquarters lobby is temporarily closed
To enforce social distancing practices and protect customer and employee well-being,
the lobby at DART Headquarters (1401 Pacific Avenue) has been closed to the public.
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