FOR IMMEDIATE RELEASE

Dallas, November 18, 2025 - Dallas Area Rapid Transit (DART) is launching a new touchscreen Ticket Vending Machines (TVMs) systemwide, making fare purchases faster and easier for riders.

With these upgraded machines, riders can:

• Access 11 languages
• Purchase a Day Pass or 3 Hour Pass
• Purchase and Reload their GoPass® app using cash.
• Check their GoPass® account balance and transaction history.
• Riders can pay with cash (coins and $1, $5, $10, and $20 bills), credit or debit cards, or mobile wallets such as Apple Pay, Google Wallet, and Samsung Wallet. If a machine cannot provide change for a cash transaction, it will issue a voucher with a QR code, which can be redeemed at any TVM.

“DART’s new ticket vending machines make it easier for customers to pay—they’re designed to support multiple payment methods, connect to the GoPass app, dispense Tap cards, and operate in 11 different languages, “said Jamie Adelman, EVP and Chief Financial Officer. “These machines will visibly improve the rider experience and reduce fare evasion, all as part of a larger effort to modernize our fare collection system.”

The new TVMs will replace older machines through mid-2026, streamlining fare purchases, card reloads, and account monitoring. DART is enhancing the rider experience, boosting efficiency, and moving toward more mobile, less cash-dependent payments. During installation, use another TVM or the GoPass® app if needed.

How to use the new TVMs
The machines are available on all rail platforms and at the Northwest Plano Park & Ride. To use them, select your fare, buy up to five passes at once, and tap your card at the reader before boarding. For cash payments, the machines accept coins and $1, $5, $10, and $20 bills, but not pennies. If a machine cannot provide change, it will issue a voucher with a QR code redeemable at any TVM.

Learn more about DART’s new TVMs at DART.org

About DART
Dallas Area Rapid Transit (DART) provides modern public transit services designed for fast, comfortable, and economical travel. The agency operates Light Rail, Trinity Railway Express regional rail, bus routes, GoLink on-demand service, and paratransit, moving more than 220,000 passengers daily across a 700-square-mile, 13-city region including Addison, Carrollton, Cockrell Hill, Dallas, Farmers Branch, Garland, Glenn Heights, Highland Park, Irving, Richardson, Rowlett, Plano, and University Park.