Media Relations Contact:
Gordon Shattles

March 18, 2021

DART Transit Fare Equity Survey Begins March 22

Dallas Area Rapid Transit (DART) in collaboration with the North Central Texas Council of Governments will conduct a fare equity survey to gather a range of customer data from public transit users beginning on Monday, March 22.

DART bus, rail and Trinity Railway Express (TRE) customers who participate will answer questions to collect demographic information and details about their use of public transportation including fare payment and trip-making behaviors. The transit survey project will continue through mid-May 2021.

Survey staff will be at rail station and transit centers as well as ride buses and trains to administer surveys. Survey staff will wear blue vests with a badge indicating DART and TRE logos, and labeled "SURVEY TEAM" on the back. All surveys are completely voluntary, and answers will be kept confidential. Participants are eligible for a $500 Visa Cash Card for their time.