You can also use Joppa Rides to connect to other DART services. Please know that a regular DART fare is required to board buses or trains.
Joppa Rides Operate
Monday - Sunday: 5 a.m. - 11 p.m.
Joppa Rides coincides with most DART fixed-route bus, rail, and paratransit service
Fare: If you are registered to receive the Joppa Rides
service, when you book an eligible trip with Uber, the cost will be shown as $0. No coupon code is needed. |
Register your Uber for Joppa Rides If you are an existing Uber user, provide DART with the email address attached to your Uber account when you register for the Joppa Rides program to ensure you receive your qualified Uber trips. If you set up a new Uber account, use the same email address you listed on your Joppa Rides registration form. |
Don’t have a smartphone ? Don’t worry ! If you do not have a smartphone, you can sign up for an Uber account at Uber.com. Then, you can login to your Uber account at m.Uber.com and request a ride from the website. |
Scheduling an Uber Trip To request a ride, you must be at least 18 years of age. Anyone under that age must be accompanied by an adult 18 years old or older. Each Joppa Rides Uber trip can include up to four people. | |
❶ | Schedule a ride Open the Uber app, then tap the button that says, “Ride,” or the button that says, “Now,” located just to the right of the “Where to?” bar |
❷ | Provide pickup info Set your pickup date, time, location, destination, and ride type. For all Joppa Rides trips, you should select the “UberX” service type. Click or slide the round button at the bottom of the screen to the suitcase icon to select your “business” profile. The text next to the button should say, “Dallas Area Rapid Transit.” If your trip origin and destination are located within the Joppa Rides service area, there will be no charge for the first two trips each day. |
❸ | Get set to ride Confirm the details of your upcoming trip and tap “Schedule.” Edit or cancel any time before your ride. Learn more about the cancellation policy below in the Frequently Asked Questions. |
Registration & Program Information
DART Service Planning
214-749-2833
Phone Scheduling
214-515-7272
Hours of Operation
Monday - Sunday: 5 a.m. - 11 p.m.
Accessible Trip Scheduling
DART Mobility Management Services
214-515-7272
Hours of Operation
Monday - Sunday: 5 a.m. - 11 p.m.
DART Customer Service
214-979-1111
Weekday: 6 a.m. - 8 p.m.
Weekend: 8 a.m. - 5 p.m.
Holiday Hours of Operation: 8 a.m. - 5 p.m.
Customer Information Center is closed on Thanksgiving Day and Christmas Day
The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.
1401 Pacific Avenue, Dallas, TX 75202
Customer Service Information is available 7 days a week : 5 AM to 12 AM
Holidays: 8 AM to 5 PM
Closed on Thanksgiving Day and Christmas Day