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Subject: DART Coronavirus Update
Effective Date: 5/14/2021

DART Coronavirus Update

DART remains committed to doing everything possible to keep our patrons and employees safe. DART encourages passengers who feel sick or are experiencing symptoms to stay home and avoid public places.

May 14, 2021: Federal Face Mask Requirement Extended Through September 13

Face Masks are Required at DART
The Transportation Security Administration has extended the face mask requirement for all transportation networks, including public transportation, through September 13, 2021.

DART will continue to require a CDC approved face mask be worn over the mouth and nose by passengers and operators at all times while on DART vehicles or properties including buses, trains and paratransit vehicles, Trinity Railway Express trains, at DART stations, on platforms, in buildings and on-board the Dallas Streetcar.

Refusing to wear a mask, unless exempted or excluded under the CDC guidelines, is a violation of federal law and failure to comply will result in denial of boarding or removal, and passengers may be subject to federal penalties.

Face masks and hand sanitizer dispensers are installed on all buses, light rail vehicles and Dallas streetcars and available to all passengers.

The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:
  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Clean and disinfect frequently touched objects and surfaces using an approved cleaning spray or wipe
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol
As a passenger, if you see an unhygienic surface that needs attention, please contact DART Customer Service at (214) 979-1111, or you can use the "DART Say Something" app, which can be downloaded from the Apple Store or Google Play.

Click here to view more info.

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