Skip to Content

DART – Let's Go.

Contact DART Customer Service

Customer Service Feedback: Commendation, Request, Suggestion, and/or Concern

Thank you for your inquiry to Dallas Area Rapid Transit. We appreciate your business and look forward to fulfilling all of your customer service needs.
Fill in all required fields (*) and any relevant fields. Otherwise, your request might be delayed.

* required field.
Contact Information  Enter your contact information.
Your name *
First NameLast Name
Your address *
City *
Zip/Postal code *
Work phone number Use numbers only (2141234567)
Home phone number Use numbers only (2141234567)
Do you want to be contacted?  
Route Information  Enter your route detail and relative narrative.
Route number and name
Route direction
Check the appropriate box
CBD = Central Business District (Downtown)
Bus number
Operator's name
Location of incident
Date and time of incident *
Description of commendation, suggestion, and/or concernPlease limit your description to 2000 characters.

Verification Code
Enter code as shown below with no spaces.
This helps prevent automated requests.

Enter code: