Dallas Area Rapid Transit complies with Title VI of the Civil Rights Act and provides services and operates programs without regard to race, color, and national origin in accordance with Title VI. Any person who believes he or she has been subjected to an unlawful discriminatory practice under Title VI may file a complaint with DART.
Title VI protects members of the public from discrimination because of their race, color, or national origin in any program or activity carried out by DART.
To request additional information about DART’s Title VI obligations, and the procedures to file a complaint, call (214) 749-3366, email [email protected], or visit our EEO & Cultural Engagement Department at 1401 Pacific Avenue, Dallas, Texas 75266-7217. For more information, visit www.dart.org.
A complaint may also be filed directly with the Federal Transit Administration Office of Civil Rights, Attention: Title VI Programs Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Avenue, SE, Washington DC 20590.
The complaint should be filed with:
Dallas Area Rapid Transit For the deaf or hearing impaired, please call Relay Texas at phone 711. (http://www.relaytexas.com) |
Federal Transit Administration (FTA) Office of Civil Rights East Building 1200 New Jersey Ave, SE, Washington, DC 20590 |
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1401 Pacific Avenue, Dallas, TX 75202
Customer Service Information is available 7 days a week : 5 AM to 12 AM
Holidays: 8 AM to 5 PM
Closed on Thanksgiving Day and Christmas Day