The Collin County Transit program is administered by Dallas Area Rapid Transit (DART) Mobility Service.
Qualified residents can enjoy the convenience of accessible service at a fraction of the cost to get to popular destinations such as grocery stores, senior centers, libraries, local hospitals and medical districts, and more.
Service Area Include
Service Hours
Weekday: 6 AM - 8 PM
The program will not be in operation on the following holidays:
The Collin County Transit Program is a shared ride service providing transportation to eligible riders. All trips are subject to being pooled with other customers.
To ensure you reach your destination by a specific time, please book your trip to "Arrive By" instead of specifying the "Leave At" time. For example, I have an appointment at 5:15pm. Therefore, I will schedule my trip to "Arrive By" 5:00pm to provide a small buffer to ensure I reach my destination on time.
See shared ride image example.
Shared Ride Example
Current participants
Participants in this program do not need to re-register. You have been automatically enrolled in the new program and can continue to book trips by calling 469-771-0667.
New participants
Participants can enroll in two ways:
Please mail your Printed applications, Terms & Conditions, and documentation to the below address
DART Mobility Service - Collin County Transit ATTN: Service Planning P.O Box 660163 Dallas, TX 75266-7248 |
Must be a resident of one of the MUTD service-area cities and meet one of the seven disability qualifications. Riders must be 18 years of age.
Acceptable disabled qualifications
Acceptable required disabled eligibility documentation includes:
| Note: Handicap placards are not an acceptable form of documentation |
Fares are based on the distance you travel. All trips up to 7 miles are $5 per person per trip. Any trip greater than 7 miles will cost an additional $0.75 per each mile and will be capped at $17 per person per trip for trips greater than 23 miles. Please refer to the chart below to help you calculate fares:
| Distance (mi.) | Rate ($) |
|---|---|
| ≤7 | 5.00 |
| 8 | 5.75 |
| 9 | 6.50 |
| 10 | 7.25 |
| 11 | 8.00 |
| 12 | 8.75 |
| 13 | 9.50 |
| 14 | 10.25 |
| 15 | 11.00 |
| 16 | 11.75 |
| 17 | 12.50 |
| 18 | 13.25 |
| 19 | 14.00 |
| 20 | 14.75 |
| 21 | 15.50 |
| 22 | 16.25 |
| 23+ | 17.00 |
Collin County Transit Customer Care
Booking a trip | Manage Trip | Other service-related
The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.
1401 Pacific Avenue, Dallas, TX 75202
Customer Service Information is available 7 days a week : 5 AM to 12 AM
Holidays: 8 AM to 5 PM
Closed on Thanksgiving Day and Christmas Day
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