The Collin County Transit program is administered by Dallas Area Rapid Transit (DART) Mobility Service.
Qualified residents can enjoy the convenience of accessible service at a fraction of the cost to get to popular destinations such as grocery stores, senior centers, libraries, local hospitals and medical districts, and more.
Service Area Include
The program will not be in operation on the following holidays:
Participants can enroll in two ways:
Must be a resident of one of the MUTD service-area cities and meet one of the seven disability qualifications. Riders must be 18 years of age.
Acceptable disabled qualifications
Acceptable required disabled eligibility documentation includes:
Current participants in the program do not need to re-register. You have been automatically enrolled in the new program and can continue to book trips by calling 469-771-0667.
New applicants should complete an application:
Or enroll by completing an application form:
Complete, print, and sign the appropriate application form. These PDFs are fillable forms so that you can type the information on the form before printing. Don't forget to sign and date the printed form before mailing it to DART.
Printed applications, Terms & Conditions, and documentation should be mailed to:
On the home screen, click on the Wallet button to view your tickets. All active tickets will also be displayed directly on the home screen.
If you register a credit/debit card in Setup or GoPass Wallet of the app, Payeezy will post and immediately reverse a small charge (usually 10 cents or $1.00) against the account as a test. Depending on your credit card company or bank, this charge may or may not show up on your statement as pending. The fee will not be charged against your card. Payeezy is a credit card processing vendor for electronic payments.
Seniors Program - You must be a resident of one of the MUTD service-area cities and be 65 years or older.
Yes, only if that person is traveling with you. Passes cannot be sent electronically to another person’s phone. Be sure to activate all tickets for all persons in your group before boarding the bus or train.
You are responsible for keeping your smartphone charged while riding the bus or train, just as customers must keep track of their paper ticket or transit pass card. If your phone dies, you must purchase a new ticket from a ticket vending machine (TVM) or bus farebox for your trip.
You will need to download the GoPass app to the new device. If you register in the app with the same phone number, your previously purchased tickets and passes will load into the Wallet section.
The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.
1401 Pacific Ave, Dallas, TX 75202
Customer Service Information is available 7 days a week : 5 a.m. to 12 a.m.
Holidays: 8 a.m. to 5 p.m.
Closed on Thanksgiving Day and Christmas Day