What is a no-show or same-day cancellation for Paratransit Services?

Paratransit

An origin-to-destination, door-to-door public transportation service for people with disabilities who are unable to use DART’s fixed-route buses or trains.

Services
Eligibility
Book Trips
Travel Training
Feeder Service
Coupons
Service Area
Guide
Contacts

Services

Paratransit is a shared-ride service operated with modern accessible vehicles and taxi cabs. Riders who are unable to access vans by using steps can use the wheelchair lifts or ramps. On the large accessible vans, boarding chairs are available upon request.

Eligibility Process

DART follows the Americans with Disabilities Act (ADA) of 1990 eligibility standards for paratransit services.

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Book a Trip

Booking a trip is easier than ever with DART's web booking portal.
You will need to register your account for the first time using the primary phone number associated with your account. If you do not have internet access, you can call call214-515-7272 to schedule a trip.

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Travel Training

DART offers training for those who want to use DART'S fixed-route bus and rail service but may need a little help navigating the system. This training is offered through the agency's Mobility Ambassador Program.

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Feeder Service

DART’S Paratransit Feeder Service connects certified Paratransit passengers to the nearest DART facility. A passenger facility is a Park and Ride, rail station, transfer location, or transit center.

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Coupons

Paratransit Fare Coupons can be purchased online by submitting a form OR at the DARTmart at 1401 Pacific Ave. (DART Headquarters at Akard Station).

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Service Area

Certified paratransit riders are welcome to schedule trips to begin and end anywhere in the following cities. Paratransit service also is provided between the DART Service Areas and Dallas/Fort Worth International Airport.