Only vehicles that display a valid reserved parking permit may park in a reserved parking lot.
Motorists must be residents of the DART service area to obtain a reserved parking permit. Any vehicle without a permit is in violation and subject to being towed at the owners' expense.
Only primary residents of the following cities are eligible: Addison, Carrollton, Cockrell Hill, Dallas, Farmers Branch, Garland, Glenn Heights, Highland Park, Irving, Plano, Richardson, Rowlett, and University Park.
Non-residents are not eligible to obtain a permit but may park free in lots west of Archerwood or east of Archerwood and south of the station.
Monday-Friday, 6 a.m.- 6 p.m.; Saturday, Sunday, 9 a.m.- 3 p.m.
To receive a reserved parking permit, a motorist must provide current and valid proof of residency and verification of vehicle ownership to be parked.
Effective April 3, 2014, anyone with a valid Platinum Parking Permit issued during the paid parking demonstration may use that permit in the reserved parking lots until DART issues updated permits.
Authorized documents for residency verification:
Authorized documents for vehicle ownership verification:
Once residency and vehicle ownership are verified, the concierge will write the vehicle's license plate number on the parking permit and issue a sticker to the motorist. The permit is free.
The concierge will also maintain a spreadsheet database of the names and vehicles to which permits are issued. Telephone numbers, email and mailing address will also be retained in the event DART needs to contact permit holders for business reasons.
DART Police will monitor the reserved parking lot to verify that all vehicles display valid permits correctly. Vehicles without a valid permit are subject to being towed at the owners' expense.
Vehicles that are towed will be documented by DART Police and reported to other police databases. Upon contacting DART Police or other police agencies, the owner will be given the vehicle's location. As per the law permits, the owner will be responsible for towing and storage costs.
DART will inform motorists about the reserved parking program and towing enforcement procedures by installing signage at restricted lot entrances. The DART Police number will be displayed to notify owners of towed vehicles how they may be retrieved.
Additionally, signage will include information on how and where service area residents can obtain reserved parking permits.
Signage will also be displayed on the DART lots west and east of Archerwood, indicating where the parking is unreserved.
The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.
1401 Pacific Ave, Dallas, TX 75202
Representatives are available Monday through Friday: 6 a.m. to 8 p.m.
Saturday and Sunday: 8 a.m. to 5 p.m. Holidays: 8 a.m. to 5 p.m.