DART News Release
Media Relations Contact:
March 20, 2020
DART Continues Full Services for North Texas Riders; Emphasizes Social Distancing
Note: As of Monday, April 6, 2020, DART Moves to Modified Weekday Service During COVID-19 Pandemic
Dallas Area Rapid Transit (DART) continues to provide transit service while safeguarding its customers and employees in response to the current COVID-19 (coronavirus) pandemic.
As many in North Texas remain at home under shelter in place orders, DART plans to implement temporary service adjustments for bus and light rail starting Monday, April 6, that reflects current ridership demand.
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Dallas Area Rapid Transit (DART) remains committed to maintaining their full schedule of services for North Texas riders who rely on buses and trains to get to jobs, grocery stores and medical appointments. This includes the many transit dependent first responders, such as doctors, nurses, medical staff, police and fire fighters, who are playing such an important role during the ongoing pandemic.
DART remains committed to doing everything possible to keep patrons and employees safe. The agency continues to aggressively expand agency-wide cleaning and safety protocols in response to COVID-19. In addition to standard nightly cleanings, DART vehicles now receive additional cleanings throughout the day.
High touch surface areas are cleaned with a solution approved by the Environmental Protection Agency (EPA) as successful in killing the coronavirus, as well as influenza, rhinovirus, norovirus, salmonella, staphylococcus, and e-coli. High touch surfaces include handrails, door buttons, grab rails and hanging straps.
Passengers can find additional information about the agency's coronavirus prevention efforts on the DART website at www.dart.org/health.
Procedures remain enforced to isolate vehicles and areas that have been exposed to unsanitary and unhygienic situations. This includes removing vehicles from service that have been exposed to biohazard situations from passengers.
As a DART passenger, if you see an unhygienic surface that needs attention, please contact DART Customer Service at (214) 979-1111, or you can use the "DART Say Something" app, which can be downloaded from the Apple Store or Google Play.
DART also reminds customers that the best way to stay informed about changes in service is through DART Alerts. Customers can sign-up for DART Alerts at www.dart.org.
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