Rider Assistance Programs
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Collin County Rides is a rider assistance program for registered residents of Wylie, Allen and Fairview. This service is for qualified residents that are age 65 or over OR have a certified disability. Enrollment is required.
- Addison - 75001 ZIP code
- Dallas - 75212, 75217 and 75228 ZIP codes
- Farmers Branch - 75006 and 75234 ZIP codes
- Irving - 75060, 75061, 75062, 75038 and 75039 ZIP codes
DART's board has agreed to expand its Rider Assistance Program (RAP) by taking over a City of Dallas service used by seniors and disabled persons.
Dallas currently provides a last resort Senior Medical Transportation Program (SMTP) for low to moderate income persons who reside within the city and who do not qualify for other transportation programs.
DART already provides rider assistance in selected areas within its 700-sq. mile service area which allows eligible seniors and persons with disabilities to schedule and pay for transportation services from the user's transportation subsidy account.
The city requested that the transit agency operate a similar program to replace theirs.
Please note: The new Rider Assistance Program will begin approximately 30 days upon being finalized by the city.
More information about the Rider Assistance Program can be found by calling DART Certification at (214) 828-6717 or by calling the City of Dallas Senior Services Help Line at (214) 670-5227.
Learn more at https://www.dart.org/news/news.asp?ID=1478